Soft Opening

We had a soft opening on Tuesday (yesterday) to give the new elves a chance to practice with real people in a low pressure environment before Black Friday.

Of course, nothing prepares you for Black Friday.  Santaland is Trial by Fire, and elves either survive or burn.

And the Pin Lady came through!  She's a Santaland tradition.  Shortcake gave her a big hug and got this year's pin!

And here's a picture of Shortcake working.  We finally got the daily sheets, so the strawbosses can start working on schedules and events and things.  So many things to do for Friday!