Wednesday, December 24, 2008

Merry Christmas!

Shortcake has finished her time at Macy's. She now returns to the North Pole, eagerly awaiting Mrs. Claus' cookies, and the whole month of January being devoted to building snow castles and having snowball fights.

The last three days have been kinda nuts. Some of the parents were well-behaved and very sweet. Many were thankful and genuinely appreciative of their time with Santa. Some were just cranky and domineering. One man yelled at Shortcake because she wouldn't let him join his family on line, aka cut. It is Macy's policy not to let anyone cut in line to join their family. The entire family must get into line together and stay together. Therefore, plan accordingly. Go to the bathroom before getting in line. Two days before Christmas people become irate, loud, and start yelling at elves who are merely enforcing the policy. They also yell at managers and complain the line is too long two days before Christmas, and then snort derisively when told Santaland will be open at 7am on Christmas Eve without a line. No, they won't get up early to see Santa, but they'll procrastinate and take it out on elves. They asked if Santaland would be open after Christmas. For what porpose? What would you talk to Santa about the day after Christmas?

Shortcake got to usher for Good-Looking Santa. She worked the main exit, Santa elfed, front line, and Village exit. She's worked every position except register, but ushering and crowd control are still her favorites. She met a boy named Ewan from Australia who lives in Nevada. He was so silent and cute. She watched managers become Santas and elves because we were shortstaffed today.

Shortcake's voice is almost back, and should be fine as long as she doesn't talk all day for awhile. Her nose on the other hand... In cold or wet air, it clears out, but as soon as she's inside with the heat, she's a congested mess. So either a humidifier needs to follow her around, or she needs serious decongestants.

At the end of the day on Christmas Eve, all of the elves gathered at the Main Exit and sang Christmas carols to the last people in the register area. Pictures were taken. Hugs were exchanged. The Christmas cheer was kind of overwhelming. And now everyone is going home, probably to the North Pole, while Santa sets out on his world journey in his sleigh.

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