Crowd Control

The store opened at 9am today. There was an hour wait to see Santa by 9:20am. Shortcake started on the front line and within 5 minutes was at Crossroads. 5 minutes later she was at the bank in Parade hallway. 30 minutes later she was in HR, manning the back of the elevator hallway and the HR banks (when necessary). She stayed there until lunch. After lunch she was at Crossroads for 30 minutes, then went to the Front Line, with headset, and stayed there until 4:30 (staying an extra half hour past her shift). By the end of the day, the line was down to about a 45 min. wait. But still.

Here's the deal people. An hour wait is normal for a weekend. If you can't handle waiting an hour, don't come on Saturday or Sunday. There is no shorter wait time if you come late at night or early in the morning. Weekends have long waits. Period. There were some people who couldn't handle the wait. And there were some people who said "This is short! Last year we went all through the HR bank and around in a square. This is great!" So, thank you to those people who had some perspective. Thank you to the people who verified that the line does indeed move quickly. Thank you to the Village elves who kept the line moving, so people didn't have to stay too long in HR.

Some people were treated to Shortcake's "Turn Around" song which goes to the tune of "Total Eclipse of the Heart:"

TURN AROUND
na na na na na na na na na na na na na naaaa na na na
TURN AROUND
na na na na na na na na na na na na na naaaa na na na
TURN AROUND
na na na na na na na na na na na na na naaaa na na na (fade into silence)

Clearly, Shortcake should not leave the North Pole to become a singer.

In other news, one of the managers cut her hand quite badly on the freight elevator. It was at the beginning of the day, and she was bleeding and had to leave Macy's. She's probably fine, but Shortcake will have an update tomorrow.