Shortcake started the day smiling because Santa sang "Rudolph the Red Nosed Reindeer" with backup. Everyone else in the room just shouted out things like "What'd he say?" and "Like Monopoly!" as appropriate in the song.
Sprocket may be the best elf ever. Ever. There was a little boy who waited in a very long line to see Santa, and when he finally saw him, was kicking and screaming and would not sit still. He was pulling his mom's hair, wouldn't stand up. He was in major sensory overload. His mom took him out, gave him some water and a snack, calmed him down, and brought him back for a reshoot. Sprocket was the usher elf, took it slow, and completely turned the kid around. It was amazing to watch.
Santa found this video on youtube. It should bring a chuckle to your day.
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